We want your home to feel safe, secure and comfortable. If something isn’t working, you can easily submit a maintenance request through our online portal, powered by Tapi.
Tapi allows you to log issues at any time, upload photos or videos and track progress in real time. Your request will be sent directly to your property manager who will assess the issue and organise repairs if required.
Step 1: Click the Tapi button or use the chatbot below to describe the issue.
Step 2: Upload any supporting photos or videos.
Step 3: Your property manager will review and contact you if needed.
Response time: Most requests are acknowledged within 1–2 business days.
All information is confidential and handled with care.